Privacy Policy

Fungi Utilities (Pty) Ltd is a private company (registration number 2019/362651/07) (Fungi Utilities).  Fungi Utilities is a smart metering utility management company, providing services to Residential, Commercial and Industrial clients in the services of Electricity, Water and Gas. More information about this us can be found on our website, www.fungienergy.co.za (Website).

This Privacy policy (Privacy Policy) should be read together with our Terms of use, which can also be found on our Website.

1                Terms of Privacy Policy

1.1            We review our policies regularly and occasionally may need to change or update them.  Any updated versions of this Privacy Policy will be posted on our Website and will be effective from the date of posting.  This Privacy Policy was last reviewed and updated on 08 December 2022.

1.2            This Privacy Policy does not apply to third party websites which may be linked to or accessible through this Website. 

2                What personal information we collect and why?

2.1            When you register on our platform, you will be required to provide us with the following personal information:

(1)             First name;

(2)             Last name;

(3)             Contact details (mobile & email);

(4)             Address / Proof thereof;

(5)             Identity Number;

2.2            Should your personal information change, you will inform Fungi Utilities and update the platform with all changes to your personal information as soon as reasonably possible to enable the Fungi Utilities to use your updated personal information.

2.3            You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity.

3                Do we share your personal information with third parties?

3.1            We may disclose your personal information to a limited number of our employees and third party service providers (other than those who we refer you too), who assist us to interact with you.

3.2            We may be required to disclose your personal information if required to comply with applicable law or an order of court.

3.3            We will never sell your personal information.  

4                Security and data quality

4.1            We may hold your personal information in either electronic or hard copy form.  In both cases we take appropriate and reasonable and appropriate steps to ensure that your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure.   We cannot however guarantee that, as a result of these measures, your personal information will not be disclosed in an unauthorised or unlawful manner in circumstances which are beyond our control.  

4.2            Personal information is destroyed or anonymised when no longer needed or when we are no longer required by law to retain it (whichever is the later).

4.3            We may store your personal information with the web-hosting service provider appointed by us from time to time.  The storage may be in South Africa or in another country.  

4.4            Where storage is in another country, your personal information will be stored in a jurisdiction that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to observe data protection requirements equivalent to or better than those applicable in South Africa.

5                Access to your personal information

5.1            You may at any time request:

(1)             confirmation that we hold your personal information;

(2)             access to your personal information; 

(3)             the identities or categories of third parties to whom we have disclosed your personal information; or

(4)             that we correct or delete any personal information that is incomplete, misleading, inaccurate, excessive or out of date. 

5.2            Requests may be made in writing to support@fungienergy.co.za